12 technology and CX trends that can enhance airline and airport operations in 2026
The beginning of a new year brings with it an opportunity, coinciding with the recent CES 2026, to take a look at the trends, as well as the new and emerging technologies, which will shape the air transport industry over the next 12 months and beyond. This year, our list features 12 trends that will play a crucial role in improving passenger experiences and enhancing business performance. We explore everything from agentic AI, robotics and automation to biometrics and digital identity, personalisation, immersive technologies, sustainability, and more, with compelling examples from pioneering FTE Digital, Innovation & Startup Hub Corporate Partners.